Monitor network performance and health using tools such as SolarWinds, ensuring optimal operation and uptime
Provide level 1 and level 2 support for the network environment by following the established incident management processes to promptly address and resolve network issues, minimizing downtime and impact on operations.
Perform patch management to keep network devices and systems up-to-date with the latest security patches and firmware updates.
Conduct preventive maintenance tasks to proactively identify and address potential network issues before they escalate.
Collaborate with cross-functional teams to design, implement, and optimize network configurations to meet business requirements.
Troubleshoot complex network issues and provide timely resolution, adhering to best practices and industry standards.
Document network configurations, procedures, and troubleshooting steps to maintain an up-to-date knowledge base.
Stay current with emerging networking technologies, trends, and best practices to continuously improve network performance and security.
Min 1 year