Head of Managed Security Services (SOC)

Strategic Leadership:
•Develop and execute the overall strategy for T-Systems’ Managed Security Services within the SEA region.
•Build a compelling value proposition for our MSS offerings, aligning with market demands, organizational goals and manage the P&L.
•Drive innovation by incorporating advanced technologies such as AI, machine learning, and automation into the security services portfolio.
Operational Excellence:
•Oversee the design, implementation, and operations of Security Operations Centers (SOCs) process, ensuring they meet global standards.
•Ensure delivery excellence and customer satisfaction through robust governance, KPIs, Priority 1 incident response and SLAs are met.
•Collaborate with cross-functional teams to integrate security services into T-Systems’ broader service offerings.
Go-to-Market Expertise:
•Lead and support the sales and pre-sales teams in developing market penetration strategies and customer acquisition plans.
•Act as a thought leader representing T-Systems at customer engagements.
•Identify and capitalize on emerging trends to create competitive differentiation and expand the MSS footprint.
Team Leadership:
•Build, mentor, and manage a high-performing team of security professionals, including SOC managers and technical experts.
•Foster a culture of innovation, collaboration, and excellence within the security organization.
Customer Engagement:
•Serve as a trusted advisor to key clients, ensuring alignment of their security requirements with T-Systems’ solutions.
•Manage escalations and build long-term relationships with customers to drive loyalty and repeat business.

•Certificate in Computer Science, Information Security, or a related field.
•Industry certifications such as CISSP, CISM, or equivalent are highly desirable.
•Minimum of 8 years of experience in cybersecurity SOC management with at least 5 years in a leadership role within a systems integration, IT consulting, or MSSP environment.
•Strong technical background with prior experience SOC environment.
•Deep understanding of advanced security technologies, including AI-driven and machine learning solutions, threat intelligence platforms, and EDR/XDR solutions.
•Demonstrated experience in go-to-market strategy development and execution within the SEA region.
•Proven ability to align technical offerings with business outcomes and customer needs.
•Experience in managing P&L for the business unit
•Exceptional leadership and team management skills, with a history of building and leading successful teams.
•Experience in fostering collaboration across multidisciplinary teams and geographies.
•In-depth understanding of regional cybersecurity regulations, compliance standards, and threat landscapes.
•Strong connections within the SEA security community.