Persokelly Pte Ltd

IT Customer Service Officer

Full Time  / 1 Year

Information Technology

Posted 05 Aug, 2024

Job Description

Meeting KPIs without compromising service quality.
• Ensuring accuracy and compliance in handling customer requests.
• Cross-selling the Bank’s products and services.
• Migrating customers to the Bank’s digital platform.
• Adhering to professional standards of behavior and conduct.
• Flexibility in work deployment to meet business needs.
• Supporting Operations in resolving customer follow-ups and transactional requests.

Job Requirements

Min 1 year in IT Customer fronting