Data Centre Ops Engineer

Support the organisation's data centre services through active 24x7 monitoring of the infrastructure
Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote requests within SLA
Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc
Deliver ITIL compliance process conformance for incident, problem and change management
Ensure effective implementation of safety, security and customer support policy and procedures
Coordinate and provide support to contractors and vendors as well as inspecting completed work
Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services

Diploma in Computing/Electrical/Mechanical Engineering or related field
At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
Possess general knowledge of M&E and Network Critical Infrastructure
Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
Meticulous team player with the ability to work under pressure in a fast-pace environment
Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
Shift schedule is 12 hours rotational (8am to 8pm)/ (8pm to 8am)| 3 days work 2 days off including weekends/public holidays.

Interested candidates, who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1875348 (Priyanka Tewari)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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